Help

Smoothcast guides explain how to watch, stream, produce, moderate and run the site. Which guides you can open depends on your account.

Instruction library

Review sponsorship approval and payment

Streamer · 1 / 4

Review offer

Check the approved campaign, dates, placements and agreed package.

Previous: Start of processNext: Confirm award
Instruction library in HelpSign in to request video instruction on this
Training video catalogue

These are short step animations, not recordings of your session. Full lessons are listed in the training catalogue; requests help prioritize new videos.

How to get access

  1. Sign up or sign in with a valid email address, then confirm it from the email we send you. That opens the Viewer Guide.
  2. If you become a Streamer, or a streamer adds you as a Producer or Moderator, the Streamer, Producer & Moderator Guide appears here too.
  3. The Owner and Admins also see the Owner & Admin Handbook.

Guides

  • Viewer Guide

    Every account with a verified email

    Sign in to open

  • Streamer, Producer & Moderator Guide

    Streamers and their channel team (producers and moderators)

    Sign in to open

  • Owner & Admin Handbook

    Owner and Admins

    Sign in to open

Still need help?

Note the channel, the time, your browser and a screenshot. Never share your password, payment details or private messages. If a short notice scrolls along the bottom of the site, we already know about the problem and are working on it.

Families: see Parental Controls. Copyright issues: use the DMCA form.